Before you start
- The person writing posts has the Contributor role - see Invite your team and choose their roles.
- Approvers are the workspace owner and admins.
Steps
- Step 1
Contributor: write the post
In Compose, write the post, choose the accounts and time, and fix anything the pre-flight checks flag.
- Step 2
Contributor: submit it
Click Submit for approval. The post shows Waiting for approval and will not publish until it is approved.
Diagram: on the Compose screen, press Submit for approval. - Step 3
Approver: get told
Switch on the Approval requested alert in Settings, then Notifications, to get an email or in-app alert.
- Step 4
Approver: review
Click Approvals in the left-hand menu. Each waiting post is listed, with Open the post to see it in full.
Where to find it in Skylane- Approvals
- Step 5
Approver: decide
Add a note in Comment if you like, then click Approve and schedule. To send it back, write what needs changing in Comment and click Request changes - a comment is required.
- Step 6
Contributor: make changes
Posts sent back return to Drafts with the comment. Edit and click Submit for approval again.
Good to know
- A post still waiting at its scheduled time is not published. Approve it and pick a new time.
- Client approval links, where a client approves without a Skylane login, are listed on the Agency plan but are not switched on in the app yet.
Common problems
"Approvals are part of the Growth plan and above"
Upgrade in Settings, then Plan and billing, or ask an Editor to schedule the post.
Still stuck? Contact support
Tell us which step you reached and what you see on screen. A screenshot helps.