Before you start
- You are an owner or admin of the Skylane workspace.
- Slack: you can create apps in your Slack workspace (some companies limit this to Slack admins).
- Discord: you have the Manage Webhooks permission on the server.
Steps
- Step 1
Slack: create an app
Go to api.slack.com/apps (opens in a new tab), click Create New App, choose From scratch, name it (for example Skylane alerts), pick your workspace and click Create App.
- Step 2
Slack: switch on incoming webhooks
In the app's settings, click Incoming Webhooks and switch Activate Incoming Webhooks on.
- Step 3
Slack: add the webhook to a channel
Click Add New Webhook to Workspace, choose the channel and click Authorize. Copy the URL under Webhook URLs for Your Workspace. It starts with
https://hooks.slack.com/services/. - Step 4
Discord: create a webhook
In Discord, open Server Settings, then Integrations, then Webhooks. Click New Webhook, choose the channel, then click Copy Webhook URL. It starts with
https://discord.com/api/webhooks/.Where to find it in Discord- Server Settings
- Integrations
- Webhooks
- New Webhook
- Step 5
Paste the URL into Skylane
In Skylane open Settings, then Notifications. In Slack, Discord and webhook, paste the URL into Slack webhook URL or Discord webhook URL and click Add Slack or Add Discord.
Where to find it in Skylane- Settings
- Notifications
- Slack, Discord and webhook
Diagram: on the Notifications screen, press Add Slack. - Step 6
Tick the events for that channel
Scroll up to the Alerts table. A new Slack or Discord column appears: switch on the events it should receive. These ticks save straight away.
Good to know
- A channel that fails 20 times in a row is paused. Fix the URL, then click Turn back on.
- Treat webhook URLs like passwords: anyone with the URL can post to the channel.
Common problems
"Enter a full URL starting with https://"
Copy the whole webhook URL again from Slack or Discord - it must start with https://.
Nothing arrives in the channel
Check you ticked at least one event in the Alerts table for that column, and that the channel still exists. Deleting a Slack app or Discord webhook breaks the URL.
Official documentation
- Slack: sending messages using incoming webhooks (opens in a new tab)
- Discord Support: intro to webhooks (opens in a new tab)
Other companies change their menus from time to time. The labels in this guide were checked against their official help on 2 Nov 2026.
Still stuck? Contact support
Tell us which step you reached and what you see on screen. A screenshot helps.